Continuous process improvement in an organization is extremely important, because 80% of mistakes are made due to poor processes, while only 20% of mistakes are made due to human error.

Quality is a never-ending quest within all organizations, large and small. Continuous Process Improvement (CPI) is a never-ending effort to identify and eliminate the main causes of problems within processes. It is accomplished by using small-step improvements, rather than implementing one huge improvement, and involves everyone in the organization, from the hourly workers to top management.

CPI means making things better. It is NOT fighting fires and its goal is NOT to blame people for problems or failures. CPI is simply a way of looking at how we can do our work better. When we take a problem-solving approach, we don’t often get to the root cause because our main goal is to put out the fire. But when we engage in process improvement, we are setting out to learn what caused things to happen and then use this knowledge to reduce variation and remove those activities that have no value to the organization, which, in turn, will improve productivity and customer satisfaction.

HRedge Solutions works with you to analyze and redesign the workflow within your company. We assist your leadership in designing workflows that are based on seven principles of success, and not on the common assumptions made by management pertaining to technology, people and out-dated organizational goals. These seven principles help our consultants streamline your internal processes; thereby achieving significant levels of improvement in quality, time management, productivity and costs. The seven principles are:

1. Organize around outcomes, not tasks.
2. Identify all the processes in an organization and prioritize them in order of redesign urgency.
3. Integrate information processing work into the real work that produces the information.
4. Treat geographically dispersed resources as though they were centralized.
5. Link parallel activities in the workflow instead of just integrating their results.
6. Put the decision point where the work is performed, and build control into the process.
7. Capture information once, at the source.

Companies that wish to gain competitive advantage through their internal processes must continuously and consistently strive for improvement and develop new best practices at many levels of the organization. HRedge Solutions works with you to identify, restructure and implement new internal processes that help you understand your capabilities and establish a roadmap for driving continuous process improvement across the entire organization.

To inquire about HRedge Solutions' continuous process improvement services, click here or call 913-859-9284.